User Guide – Email Password Recovery Pro 2021 Edition

User Guide - Email Password Recovery Pro 2021 Edition



XenArmor Email Password Recovery Pro is the enterprise software to help you instantly recover your lost or forgotten mail password from 80+ popular Email Clients and top Web Browsers.

It can recover your passwords for popular Email providers like Gmail, Yahoo, Zoho, Outlook/Hotmail, iCloud & many more. Enterprise edition also offers Custom Profile Feature helping you to recover passwords from profiles copied from another computer, external drive or non-standard locations.

Supported Email Clients & Web Browsers

XenArmor Email Password Recovery Pro supports mail password recovery from following Email Clients & Messengers

  1. Microsoft Outlook (2002/XP/2003/2007/2010/2013/2016/2019)
  2. Thunderbird
  3. Windows Mail
  4. Windows Live Mail
  5. Foxmail
  6. Opera Mail
  7. FossaMail
  8. The Bat!
  9. Mailbird
  10. eM Client
  11. IncrediMail
  12. Postbox
  13. Claws Mail
  14. Becky!
  15. Poco Mail
  16. Mail Commander
  17. Google Talk
  18. GMail Notifier
  19. Windows Live Messenger
  20. Windows Credential Manager

Here are the top web browsers supported by XenArmor Email Password Recovery Pro

  1. Google Chrome
  2. Mozilla Firefox
  3. Internet Explorer
  4. Microsoft Edge (old & new)
  5. Opera Browser
  6. Apple Safari
  7. Brave Browser
  8. Maxthon Browser
  9. UC Browser
  10. Vivaldi Browser
  11. 7Star Browser
  12. Amigo Browser
  13. Avant Browser
  14. Avast Secure Browser
  15. AVG Secure Browser
  16. BlackHawk
  17. Basilisk Browser
  18. Blisk Browser
  19. CentBrowser
  20. Chedot Browser
  21. CCleaner Browser
  22. Chrome Canary Browser
  23. Chromium Browser
  24. Citrio Browser
  25. CoolNovo Browser
  26. Coc Coc Browser
  27. Comodo Dragon
  28. Comodo IceDragon
  29. Coowon Browser>
  30. Cyberfox Browser
  31. Elements Browser
  32. Epic Privacy Browser
  33. Falkon (QupZilla)
  34. Flock Browser
  35. Ghost Browser
  36. IceCat Browser
  37. Iridium Browser
  38. K-Meleon Browser
  39. Kinza Browser
  40. Kometa Browser
  41. Mustang Browser
  42. Opera GX Browser
  43. Opera Neon Browser
  44. Orbitum Browser
  45. Pale Moon Browser
  46. QQ Browser
  47. SalamWeb Browser
  48. SeaMonkey Browser
  49. Sleipnir Browser
  50. SlimBrowser
  51. Slimjet Browser
  52. Sputnik Browser
  53. SRWare Iron Browser
  54. Swing Browser
  55. Tor Browser
  56. Torch Browser
  57. UR Browser
  58. Uran Browser
  59. Waterfox Current Browser
  60. Waterfox Classic Browser
  61. Whale Browser

Important Note: Personal Edition supports recovery from first 10 web browsers & all email clients. However Enterprise & higher editions support password recovery from all the above applications.

Please note that password recovery from external disk or profile is not possible for applications (like Chrome, Edge) using user/machine specific encryption. In such case, you have to run this software on the same machine as same user. Please download trial version to check it out.

It can help you recover your lost passwords from following Top 20+ Email Service Providers

  1. Gmail
  2. Yahoo! Mail
  3. Hotmail
  4. Microsoft Account
  5. Windows Live Account
  6. Outlook Account
  7. Apple iCloud Mail
  8. Zoho Mail
  9. GMX Mail
  10. Yandex Mail
  13. Tutanota Mail
  14. Tiscali Mail
  15. Rediff Mail
  16. QQ Mail
  17. Fastmail
  18. Terra Mail
  19. Hushmail
  20. SAFe-mail
  21. Libero Mail
  22. Mail Russia (


Here are the main benefits for you,

  • Recover Your Email Passwords from popular 20+ Email Clients like Outlook, Thunderbird, Windows Mail, IncrediMail, Opera Mail, Foxmail etc
  • Recover Email Passwords from Top 60+ Browsers like Chrome, Firefox, IE, Opera, Safari etc
  • Recover new master key encrypted passwords from Chrome (v80) & 25+ Chromium browsers
  • Recover Email Passwords stored by GTalk, Gmail Notifier, Windows Credential Manager etc
  • New Smart Password Engine to recover more passwords
  • Recover Passwords for Top 20+ Email Service Providers like Gmail, Yahoo, Outlook/Hotmail, iCloud, Zoho, etc
  • Recover Passwords from Master Password protected profiles of Firefox & Thunderbird
  • Settings Panel to customize and fine tune Email Password operation
  • Recover Mail Passwords from All Profiles of Firefox, Chrome & Thunderbird
  • Displays complete details such as Mail Server, Mail Type (POP3, IMAP, SMTP, HTTP), Username & Password
  • Generate Password Report in HTML,CSV, XML, JSON, SQLite Database – useful for Backup/Auditing
  • Recover Passwords from Custom Profile Location of Email Clients & Browsers
  • Helps you to Recover Passwords from Another Computer, External Drive or non-default profile locations
  • Command-line version helps you integrate & use it in your scripts/programs
  • Automate Email Password Recovery operation periodically
  • Supports both 32 bit & 64 bit versions of Email Clients/Browsers/Messengers
  • Works on both 32 bit & 64 bit Platforms starting from Windows XP to Windows 10

Important Note: This is not the software to hack Passwords as it can recover only your stored Email Passwords from Email clients & Browsers on your computer.


XenArmor Email Password Recovery Pro works on both 32-bit & 64-bit platforms starting from Windows XP to Windows 10.

Here are the specific details,

  • Installation Size: 8 MB
  • RAM: 4 GB+ Recommended
  • Operating System: Windows XP, Vista, Windows 2008/2012/2016/2019, Windows 7/8/10.

Note: Mobile/pads/non-windows devices not supported


XenArmor Email Password Recovery Pro comes with standard windows installer which allows seamless installation & un-installation.

Launch the setup file and follow on-screen instructions to complete the installation as shown below,

You can uninstall it from the Control Panel or click on Uninstaller from Installed location of Email Password Recovery Pro

How to Use?

XenArmor Email Password Recovery Pro  is very easy to use. After installation, just launch it. It will instantly recover and show all your stored mail passwords from popular email clients, messengers & top browsers as shown in video below,

You can easily sort the displayed password list based on Application, Mail Server, Username, Password etc. by simply clicking on corresponding header in the List.

Also you can click on ‘Recover Again’ button to refresh & recover the passwords again anytime.

Right Click Menu Options

Right click context menu helps you to quickly & easily copy various fields (such as Application, Mail Server, Username, Password etc). Also you can launch the Mail Server website as shown below,


Settings Panel help you to tweak & customize Email Password Recovery operations as per you need. Mainly it helps you to select applications, specify custom profile paths & set master password options.

To launch, simply click on ‘Settings’ button from the main GUI screen and you will see the Settings Panel as shown below,

Refer to below sections for more details on each of the sections in Settings screen.


Settings – Password Recovery Options

First section in Settings screen helps you to select or deselect applications to recover mail passwords from. You can select to recover passwords from Email clients, Browsers or Messengers etc.

Settings – Customize Application Profile Path

This is one of the unique benefits of XenArmor Email Password Recovery Pro.It helps you to specify the custom profile paths for each supported application.

This is very useful when you want to recover passwords from portable applications, non-default profile locations or profiles copied from another computer or external drive.

Note: This feature is available only in Enterprise & higher Editions.

Here are simple steps to add/edit/remove Custom Profile Path (see examples below)

  • In the Settings screen, go to second section “Application Custom Paths”
  • Now to ADD Custom Path, select the application from Combo Box or double click on application in the List
  • Next you can enter the path manually or click on browse button or simply drag & drop the folder
  • Finally click on “Update Path” to add the Path for this application
  • To EDIT Custom Path, select the application and it will display current path.
  • Here you can select new path by clicking on browse button or simply drag & drop the folder
  • To Remove Custom Path, right click on the application and click on Remove Path to delete it.

All changes to Custom Paths are saved automatically. Once done, you can go back to main screen, click on “Recover Again” to recover the passwords from new Custom Profile location.

Here are the example Custom Paths for all browsers & email clients

  • 7Star Browser
    C:\Users\<user_name>\AppData\Local\7Star\7Star\User Data\Default\
  • Amigo Browser
    C:\Users\<user_name>\AppData\Local\Amigo\User Data\Default\
  • AVG Secure Browser
    C:\Users\<user_name>\AppData\Local\AVG\Browser\User Data\Default\
  • Avast Secure Browser
    C:\Users\<user_name>\AppData\Local\AVAST Software\Browser\User Data\Default\
  • Apple Safari
    C:\Users\<user_name>\AppData\Roaming\Apple Computer\Preferences
  • Avant Browser
    C:\Users\<user_name>\AppData\Roaming\Avant Profiles\.default\formdata\
  • Basilisk Browser
    C:\Users\<user_name>\AppData\Roaming\Moonchild Productions\Basilisk\Profiles\<random name>.default\
  • Becky! Mail
  • Blisk Browser
    C:\Users\<user_name>\AppData\Local\Blisk\User Data\Default\
  • BlackHawk Browser
    C:\Users\<user_name>\AppData\Roaming\NETGATE Technologies\BlackHawk\Profiles\<random name>.default\
  • Brave Browser
    C:\Users\<user_name>\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\
  • CCleaner Browser
    C:\Users\<user_name>\AppData\Local\CCleaner Browser\User Data\Default\
  • Chedot Browser
    C:\Users\<user_name>\AppData\Local\Chedot\User Data\Default\
  • Chrome
    C:\Users\<user_name>\AppData\Local\Google\Chrome\User Data\Default\
  • Chrome Canary Browser
    C:\Users\<user_name>\AppData\Local\Google\Chrome SxS\User Data\Default\
  • Cyberfox Browser
    C:\Users\<user_name>\AppData\Roaming\8pecxstudios\Cyberfox\Profiles\<random name>.default\
  • Chromium Browser
    C:\Users\<user_name>\AppData\Local\Chromium\User Data\Default\
  • Citrio Browser
    C:\Users\<user_name>\AppData\Local\CatalinaGroup\Citrio\User Data\Default\
  • Coowon Browser
    C:\Users\<user_name>\AppData\Local\Coowon\Coowon\User Data\Default\
  • CentBrowser
    C:\Users\<user_name>\AppData\Local\CentBrowser\User Data\Default\
  • Claws Mail
  • Coc Coc Browser
    C:\Users\<user_name>\AppData\Local\CocCoc\Browser\User Data\Default\
  • Comodo Dragon
    C:\Users\<user_name>\AppData\Local\Comodo\Dragon\User Data\Default\
  • Comodo IceDragon Browser
    C:\Users\<user_name>\AppData\Roaming\Comodo\IceDragon\Profiles\<random name>.default\
  • CoolNovo Browser
    C:\Users\<user_name>\AppData\Local\MapleStudio\ChromePlus\User Data\Default\
  • Elements Browser
    C:\Users\<user_name>\AppData\Local\Elements Browser\User Data\Default\
  • eM Client
    C:\Users\<user_name>\AppData\Roaming\eM Client\
  • Epic Privacy Browser
    C:\Users\<user_name>\AppData\Local\Epic Privacy Browser\User Data\Default\
  • Falkon (QupZilla)
  • Firefox
    C:\Users\<user_name>\AppData\Roaming\Mozilla\Firefox\Profiles\<random name>.default\
  • Flock Browser
    C:\Users\<user_name>\AppData\Local\Flock\User Data\Default\
  • FossaMail
    C:\Users\<user_name>\AppData\Roaming\FossaMail\Profiles\<random name>.default\
  • Foxmail
    C:\Program Files\Foxmail\
  • Ghost Browser
    C:\Users\<user_name>\AppData\Local\GhostBrowser\User Data\Default\
  • IceCat Browser
    C:\Users\<user_name>\AppData\Roaming\Mozilla\icecat\Profiles\<random name>.default\
  • Iridium Browser
    C:\Users\<user_name>\AppData\Local\Iridium\User Data\Default\
  • Kometa Browser
    C:\Users\<user_name>\AppData\Local\Kometa\User Data\Default\
  • K-Meleon Browser
    C:\Users\<user_name>\AppData\Roaming\K-Meleon\<random name>.default\
  • Kinza Browser
    C:\Users\<user_name>\AppData\Local\Kinza\User Data\Default\
  • Mailbird
  • Mail Commander
  • Maxthon 5.x
  • Maxthon 6.x
    C:\Users\<user_name>\AppData\Local\Maxthon\Application\User Data\Default\
  • Microsoft Edge Browser (new)
    C:\Users\<user_name>\AppData\Local\Microsoft\Edge\User Data\Default\
  • Mozilla Thunderbird
  • Opera Browser
    C:\Users\<user_name>\AppData\Roaming\Opera Software\Opera Stable\
  • Opera GX Browser
    C:\Users\<user_name>\AppData\Roaming\Opera Software\Opera GX Stable\
  • Opera Neon Browser
    C:\Users\<user_name>\AppData\Local\Opera Software\Opera Neon\User Data\Default\
  • Opera Mail
    C:\Users\<user_name>\AppData\Roaming\Opera Mail\Opera Mail\
  • Orbitum Browser
    C:\Users\<user_name>\AppData\Local\Orbitum\User Data\Default\
  • Pale Moon Browser
    C:\Users\<user_name>\AppData\Roaming\Moonchild Productions\Pale Moon\Profiles\<random name>.default\
  • Postbox
  • Poco Mail
  • QQ Browser (Tencent)
    C:\Users\<user_name>\AppData\Local\Tencent\QQBrowser\User Data\Default\
  • Slimjet Browser
    C:\Users\<user_name>\AppData\Local\Slimjet\User Data\Default\
  • SlimBrowser
    C:\Users\<user_name>\AppData\Roaming\FlashPeak\SlimBrowser\Profiles\<random name>.default\
  • Sputnik Browser
    C:\Users\<user_name>\AppData\Local\Sputnik\Sputnik\User Data\Default\
  • Swing Browser
    C:\Users\<user_name>\AppData\Local\SwingBrowser\User Data\Default\
  • SalamWeb Browser
    C:\Users\<user_name>\AppData\Local\SalamWeb\User Data\Default\
  • SeaMonkey Browser
  • Sleipnir Browser
    C:\Users\<user_name>\AppData\Roaming\Fenrir Inc\Sleipnir5\setting\modules\ChromiumViewer\Default\
  • SRWare Iron Browser
    C:\Users\<user_name>\AppData\Local\Chromium\User Data\Default\
  • The Bat!
    C:\Users\<user_name>\AppData\Roaming\The Bat!\
  • Tor Browser (portable location)
    C:\Users\<user_name>\Desktop\Tor Browser\Browser\TorBrowser\Data\Browser\profile.default\
  • Torch Browser
    C:\Users\<user_name>\AppData\Local\Torch\User Data\Default\
  • Trillian
  • UC Browser
    C:\Users\<user_name>\AppData\Local\UCBrowser\User Data_i18n\Default\
  • UR Browser
    C:\Users\<user_name>\AppData\Local\URBrowser\User Data\Default\
  • Uran Browser
    C:\Users\<user_name>\AppData\Local\uCozMedia\Uran\User Data\Default\
  • Vivaldi Browser
    C:\Users\<user_name>\AppData\Local\Vivaldi\User Data\Default\
  • Windows Mail
    C:\Users\<user_name>\AppData\Local\Microsoft\Windows Mail\
  • Windows Live Mail
    C:\Users\<user_name>\AppData\Local\Microsoft\Windows Live Mail\
  • Waterfox Browser
  • Whale Browser
    C:\Users\<user_name>\AppData\Local\Naver\Naver Whale\User Data\Profile [number]\

Settings – Master Password

Last section in Settings panel helps you to set Master Password for Firefox and Thunderbird as shown below,

This will help you to recover passwords from Firefox/Thunderbird profiles protected with Master Password.

Note: This feature is available only in Enterprise & higher Editions.

Email Password Report

XenArmor Email Password Recovery Pro helps you to generate detailed report in HTML, CSV, XML, JSON or SQLite Database format.

To generate report, after the password recovery, click on Report button and then select the Type of Report (HTML, CSV, XML, JSON, SQLite) from the ‘File Save Dialog’ as shown below,

Here is the sample of HTML based Email Password Report,

Personal Edition generates report in HTML format only, however Enterprise Edition supports all 5 formats.

How to Use Command-line Version?

XenArmor Email Password Recovery Pro supports both GUI & command-line in the single executable file. Command-line version helps you to fully automate Email password recovery operation. You can also easily integrate it into your scripts or programs as part of advanced operations.

Here is the screenshot of Command-line version (passwords masked for security reasons)

Here are various command-line options & examples

 	EmailPasswordRecoveryPro.exe [report.html | report.csv]
 	//Recover & Save the Email Password Report in HTML format (default)
 	EmailPasswordRecoveryPro.exe report.html
 	//Recover & Save the Email Password Report to CSV file locally
 	EmailPasswordRecoveryPro.exe report.csv
 	//Recover & Save the Email Password Report to XML file locally
 	EmailPasswordRecoveryPro.exe report.xml
 	//Recover & Save the Email Password Report to JSON file locally
 	EmailPasswordRecoveryPro.exe report.json
 	//Recover & Save the Email Password Report to SQLite Database file
 	EmailPasswordRecoveryPro.exe report.db
 	//Save the Email Password Report to selected folder
 	EmailPasswordRecoveryPro.exe "c:\my reports\report.html"

By default it will generate report in HTML format. You can specify csv, xml, json or db file extension to Output File to generate report in CSV, XML, JSON or SQLite database format.

Note: This feature is available only in Enterprise & higher Editions.

Unique Feature – Master Password Protected Profiles

XenArmor Email Password Recovery Pro is the first & only software which helps you to recover passwords from Master Password protected profiles of Firefox and Thunderbird.

Firefox & Thunderbird offer the important Master Password feature to prevent stored passwords from being stolen by hackers, virus or ransomewares. This software helps you to specify the master password and recover all the stored passwords from Firefox/Thunderbird profiles.

You can set the Master Password in the Settings screen as shown below. For more details refer to “Settings – Master Password section”

Important Note: This software does not bypass Master Password protection of Firefox or Thunderbird. User need to provide Master Password to recover the stored passwords.

Note: This feature is available only in Enterprise & higher Editions.

Advanced Feature – Recover from Custom Profile Location

XenArmor Email Password Recovery Pro supports Custom Profile Feature helping you to recover mail passwords from portable applications, external drive or profiles copied from another computer.

Often applications change their profile location with every release or some times users choose different location. Since path has changed, automatic password recovery will fail. In such cases this “Custom Profile Path” feature will help you to easily specify the changed location and recover all the passwords.

You can set the Custom Profile location for each Browser or Email clients through Settings as shown below. For more details on how to add/edit/remove path, refer to “Settings – Custom Profile Path Section”

Important Note: For Chrome (and similar browsers), it is not possible to recover passwords from profiles copied from another computer due to underlying encryption mechanism.

Note: This feature is available only in Enterprise & higher Editions.

Automation of Email Password Recovery

XenArmor Email Password Recovery Pro Command-line version can help you to completely automate your Email Password Recovery operations daily or periodically. It can generate detailed report in HTML, CSV, XML, JSON or SQLite format which can be used for future auditing or backup purposes.

Here are simple steps to automate Email Password Recovery using Windows Task Scheduler.

1) Launch Windows Task Scheduler from Administrative Tools in Control Panel. Next click on “Create Basic Task” on right side panel as shown below,

2) On the Basic Task page, enter name as ‘Email Password Recovery’. On next page select ‘Daily or Weekly or Monthly’ with appropriate Time settings as per your need.

3) Next on the ‘Action’ Page, click on Start Program and then enter command & arguments as shown below,

For more command-line options refer to Email Password Recovery Pro Command-line Version section.

4) Finally click on Finish button to schedule the automatic Email Password Recovery operation.

Version & Release History

Note: To get download link of latest update please contact our support team with your order details.

Version 6.5 (2021 Edition): 8th Dec 2020

Important fix for closing of software during Firefox sync password recovery.

Version 6.0 (2021 Edition): 11th Nov 2020

New 2021 edition supporting password recovery from 80+ popular browsers & email clients. New list of apps include Windows Mail, FossaMail, Becky, Mail Commander, Chromium, Opera GX, Cyberfox, Citrio, Sputnik, Avast Secure Browser, AVG Browser etc

Version 5.0 (2020 Edition): 25th Feb 2020

Mega 2020 release with addition of 10+ new email service providers. Also recover Outlook 365 passwords from Credential Manager. Support for recovering email passwords from Chrome browser (v80.0) with new master key based encryption. Added new browsers like Microsoft Edge, Coc Coc, Comodo, Epic etc

Version 4.0 (2019 Edition): 8th Nov 2019

Released Unlimited Edition with portable license & portable settings. Also supports Firefox email password recovery without local installation of Firefox.

Version 3.0 (2019 Edition): 7th Apr 2019

Major release with support for password recovery from Maxthon, Falkon, Avant, Waterfox & QQ browser. Also fixed Firefox old version, added XML/JSON password report, improved Settings panel etc

Version 2.0 (2019 Edition): 24th Jan 2019

Mega 2019 edition with password recovery from new email clients & browsers like Mailbird, eM Client, Postbox, ClawsMail, Brave, Orbitum. Also supports latest version of The Bat, Fox Mail, Thunderbird etc

Version 1.0 (2018 Edition): 8th Apr 2018

First public release

Contact XenArmor

Have any more queries or need any technical clarification? Just write to us at and you will have response within 24 to 48 hours.

For more details visit home page of XenArmor Email Password Recovery Pro